Terms and Conditions
Last updated: August 5, 2024
1. Introduction
Welcome to virtualvisa.cc. These Terms and Conditions govern your use of our website and the services we
offer. By accessing or using our service, you agree to be bound by these terms. If you disagree with any
part of the terms, then you may not access the service.
2. Accounts
When you create an account with us, you must provide information that is accurate, complete, and current
at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate
termination of your account on our service. You are responsible for safeguarding the password that you
use to access the service and for any activities or actions under your password.
3. Service Fees
We charge a fee for access to the dashboard and for certain services such as card creation and top-ups.
All fees are disclosed on our pricing page. We reserve the right to change our fees at any time. All
payments are due upon receipt. If a payment is not received or the payment method is declined, the user
forfeits ownership of any items purchased.
4. Prohibited Activities
You may not use our service for any illegal or unauthorized purpose. You agree to comply with all laws,
rules, and regulations applicable to your use of the service. Prohibited activities include, but are not
limited to:
- Engaging in any fraudulent activity.
- Using the service to violate any applicable laws or regulations.
- Attempting to interfere with the proper working of the service.
5. Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason
whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use
the service will immediately cease.
Privacy Policy
Last updated: August 5, 2024
1. Information We Collect
We collect information that you provide directly to us, such as when you create an account. This may
include your name, email address, and payment information. We also collect log information about your
use of the service, including the type of browser you use, access times, pages viewed, your IP address,
and the page you visited before navigating to our services.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. This includes:
- Processing transactions and sending you related information, including confirmations and invoices.
- Sending technical notices, updates, security alerts, and support messages.
- Monitoring and analyzing trends, usage, and activities in connection with our services.
- Personalizing and improving the services.
3. Sharing of Information
We do not share your personal information with third parties except as described in this Privacy Policy.
We may share information with vendors, consultants, and other service providers who need access to such
information to carry out work on our behalf.
4. Security
virtualvisa.cc takes reasonable measures to help protect information about you from loss, theft, misuse,
and unauthorized access, disclosure, alteration, and destruction.
Refund Policy
Last updated: August 5, 2024
1. General Policy
We offer a transparent and fair refund policy. Please read the following terms carefully.
2. Dashboard Membership Fee
The dashboard membership fee, whether paid monthly or annually, is non-refundable. This fee grants you
access to our platform and its features. Once the payment is made, you will have access for the entire
billing period, and we do not offer pro-rated refunds if you decide to cancel before the period ends.
3. Dashboard Balance
Funds added to your main dashboard balance are generally non-refundable. However, we may consider refund
requests for your remaining dashboard balance on a case-by-case basis under exceptional circumstances.
To request a refund, please contact our support team. A processing fee may apply to any approved
refunds.
4. Funds on Virtual Cards
Funds that have been loaded onto a virtual card are non-refundable. You can, however, use the "Withdraw"
feature in your dashboard to move unused funds from a virtual card back to your main dashboard balance,
subject to any applicable fees.
5. Disputed Transactions
If you believe there has been an error in a transaction, please contact our support team immediately. We
will investigate the issue and make any necessary corrections as per our findings.